Fraud Prevention Policy

Committed to safeguarding your investments, our Fraud Prevention Policy ensures a secure and transparent trading environment for all our users.

Treten's procedures

Treten’s procedures are founded on a commitment to preventing, reporting, and addressing fraud while fostering a corporate and workplace culture that emphasizes the value of ethics and promotes individual accountability. Treten has systems in place for reporting internal fraud. Externally, individuals can report incidents of fraud by sending an email to [email protected]. All reported incidents are handled with the utmost confidentiality in accordance with the Fraud Management Procedures.

Fraud is defined as the intent to deceive an individual or organization in order to gain an advantage, avoid an obligation, or cause harm. Treten adopts a zero-tolerance approach to fraud. Acts of fraud include, but are not limited to, deception, bribery, forgery, extortion, corruption, theft, conspiracy, embezzlement, misappropriation, misrepresentation, concealment of material facts, and collusion.

Our client onboarding procedure includes both identification and verification of the client. Identification involves collecting essential information about the prospective client to establish their identity, including their legal name, residential address, nationality, age, place of birth, and physical appearance. Verification includes reviewing reliable documentation from independent sources, such as photographic identification documents.

In addition to collecting client information, Treten continuously monitors client activities to detect and prevent any suspicious transactions. Internal investigations are conducted once suspicious activities are detected to determine the specific nature and details of the flagged transactions.

At Treten, maintaining a strong anti-fraud culture is mandatory. We are committed to preventing fraud originating within the organization. We have implemented fraud management processes designed to prevent, detect, and respond to any suspicious activity or event occurring within the company. Some of these fraud management processes include:

Know Your Employee (KYE) practices

Fraud awareness training for employees

Role rotation

Background checks for all new hires

Confidentiality agreements

Please note that our fraud prevention policy may change depending on existing or projected risks or threats.